Refund Policy
Last updated 10 November 2026
Try it first, for free
Before you pay anything, you can put your designs on our ready-made photos as often as you like and make one AI photo of your own, so you can see whether Wearaly works for your shop.
14-day money-back on your first payment
If you're not happy with your first plan payment, email hello@wearaly.com from your account's email address within 14 days of that payment.
- Barely used (5 AI photos or fewer from that payment): we refund it in full.
- Used more: we refund the price minus the photos you made, each counted at your plan's price per photo.
The plan then ends and its unused credits are removed. One money-back refund per customer. When you pay, checkout asks you to confirm: "Start now. I understand photos I've made aren't refundable."
After that
Cancel at any time in Billing. You keep your plan and its credits until the end of the month you paid for. We don't refund part of a month, and later payments aren't refunded.
Credit packs
An unused credit pack can be refunded within 14 days of purchase. Once you have used credits from a pack, it can't be refunded.
Failed photos
If a photo can't be made, is refused by our AI providers, or doesn't pass our checks, its credits go back to your balance automatically. Placing, moving or swapping your designs on photos never uses credits.
When we refund without being asked
If you are charged twice, charged after cancelling, or a paid feature doesn't work and we can't fix it, we refund the affected amount.
How refunds are paid
To your original payment method through Stripe, usually within 5–10 business days depending on your bank. Refunded payments take back the credits they bought.
Your legal rights
This policy never takes away rights you have under the law where you live. If you live in the EU or UK, you have a right to withdraw from a digital service within 14 days; if you start using it during that time, we may deduct a share for what you used.
Contact
GQ Internet Venture LLC, 3400 Cottage Way, Ste G2 #16227, Sacramento, CA 95825, United States · hello@wearaly.com